Conversations are how we get things done in the world.
Whether they’re simple ones like describing how to bake a cake, or complex ones like coordinating the United Nations, conversation is how we coordinate all purposeful human enterprise.
Sometimes we come away from conversations feeling satisfied and having got things done. Other times things don’t go as planned, and we walk away wondering what went wrong.
In a world of increasing complexity, constant flux, ever-growing interconnectedness and a rising scale of problems we need to be better at the conversations that allow us to get things done.
Wouldn’t it be great if we had a DNA of conversation? If there was a structure to guide us through the conversations we need to have to get things done?
We can know how conversations work, how they’re organised, and why we fail or succeed.