morale < job satisfaction < employee engagement < justice
All too often, we break our people. We do injustices to the people in our teams; we send them home frustrated, disillusioned, dispirited, distressed, and damaged.
And all too often, the source of the damage is our conversations: we find we are misaligned, our efforts are misdirected, our efforts are wasted, our understandings clash, and so much more.
When we get our conversations right – when we do justice to the good people with good intent in our teams – we not only produce happy and healthy employees, we drive performance.